Privacy Policy – Cowire

Cowire, headquartered in Monterrey, Nuevo León, Mexico, is committed to protecting your personal information in compliance with the Federal Law on the Protection of Personal Data Held by Private Parties (Mexico).

1. Personal Data We Collect

When you schedule a call (free Discovery Call or paid Tech Consult Call), we may collect:

Full name

Email address

Phone number

Company or position (optional)

Information shared during the call (e.g., goals, challenges, systems, tools)

2. Purpose of Processing

We use your personal data to:

Schedule and confirm your calls

Send reminders and relevant communications

Prepare proposals, action plans, or technological roadmaps tailored to the call

Comply with legal or contractual obligations

3. Consent

By providing your data, you consent to its processing under this Privacy Policy. If you do not agree, please do not provide your personal data or schedule a call.

4. Data Sharing

We do not share your data with third parties, except those essential for delivering the service. These providers are required to adhere to adequate data protection standards.

5. Security Measures

We implement reasonable administrative, technical, and physical safeguards to protect your personal data against unauthorized access, loss, or tampering.

6. ARCO Rights

You may exercise your rights of Access, Rectification, Cancellation, and Opposition by sending a request to: [email protected] We will comply within the timeframes established by law.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected and in accordance with legal requirements. Afterwards, it will be securely deleted.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be available on our website, and your continued use of our services implies acceptance of any updates.

9. Contact Information

For privacy-related inquiries, contact us at:
Email: [email protected]
Address: Av. Fundadores 4001-810, Del Paseo Residencial, 64909 Monterrey, N.L.